PRODUCER RELATIONS ADVISOR – PAYROLL PARTNERS

Good things are happening at Berkshire Hathaway GUARD Insurance Companies. We provide Property & Casualty insurance products and services through a nationwide network of independent agents and brokers. Our companies are all rated A+ “Superior” by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett’s Berkshire Hathaway group – one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be the leading small business insurance provider nationwide.

Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company’s success is grounded in our core values:  accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career path!

Benefits:

We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all. You’ll be surprised by all we have to offer!

• Competitive compensation
• Healthcare benefits package that begins on first day of employment
• 401K retirement plan with company match
• Enjoy generous paid time off to support your work-life balance plus 9 ½ paid holidays
• Up to 6 weeks of parental and bonding leave
• Hybrid work schedule (3 days in the office, 2 days from home)
• Longevity awards (every 5 years of employment, receive a generous monetary award to be used toward a vacation)
• Tuition reimbursement after 6 months of employment
• Numerous opportunities for continued training and career advancement
• And much more!

The Producer Relations Advisor – Payroll Partners will collaborate with payroll partners, offering assistance in book management, basic underwriting support, and training to drive sales in alignment with company objectives for this business segment.

Duties include:

• Ongoing product and procedural training and support for a rapidly growing payroll partner base with the objective of meeting predetermined goals for production
• Encouraging sales productivity from individual agents while overseeing the quality of business in accordance with company guidelines and product offerings
• Providing support to agents in meeting their submission and premium targets and goals
• Working closely with Payroll Products Team in both Distribution and Underwriting with the objective of meeting common goals
• Educating agents about GUARD's underwriting appetite, submissions procedures, and interactive Agency Service Center web site
• Responding to a wide range of problems, assisting in agency appointments, and providing ongoing training to new and existing agents, including webinars to small and large audiences, as well as individual policy accomplishments
• Communicating with Underwriting and assisting brokers with basic Underwriting questions and concerns
• General housekeeping tasks related to maintaining compliance in areas such as licensing
• In addition, this role will be responsible for seeking out opportunities to grow premium with each agent to reach common goals.
• Contacts are made primarily by telephone and through email. Travel may be as often as every other month to support Underwriting and Distribution.

Candidates must possess a basic understanding of underwriting philosophies, claims handling, and payment procedures in the insurance industry, particularly in relation to Excess & Surplus lines. Additionally, they should demonstrate significant knowledge of the company's commercial and personal lines insurance products across various market conditions, along with proficiency in using GUARD's system and productivity software.