Director of Learning & Development

Good things are happening at Berkshire Hathaway GUARD Insurance Companies. We provide Property & Casualty insurance products and services through a nationwide network of independent agents and brokers. Our companies are all rated A+ “Superior” by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett’s Berkshire Hathaway group – one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be a leading small business insurance provider nationwide.

Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company’s success is grounded in our core values:  accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career path!

Benefits:

We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all. You’ll be surprised by all we have to offer!

• Competitive compensation
• Healthcare benefits package that begins on first day of employment
• 401K retirement plan with company match
• Enjoy generous paid time off to support your work-life balance plus 9 ½ paid holidays
• Up to 6 weeks of parental and bonding leave
• Hybrid work schedule (3 days in the office, 2 days from home)
• Longevity awards (every 5 years of employment, receive a generous monetary award to be used toward a vacation)
• Tuition reimbursement after 6 months of employment
• Numerous opportunities for continued training and career advancement
• And much more!

• Oversee Company’s Learning & Development department.
• Collaborate with subject matter experts and stakeholders to identify the company’s training needs and learning objectives.
• Plan, design, implement and manage L&D training programs.
• Evaluate effectiveness of L&D programs and use evaluation data to recommend changes.
• Regularly shadows department trainers to identify training needs and to help keep training consistent.
• Review company trainer performance and recommend improvements to program content and/or instructor presentation method.
• Direct oversight and training of department instructors.
• Help develop an e-learning and LMS platform.
• Coordinate and be accountable for yearly compliance trainings.

• Bachelor’s degree in Business Administration, Organizational Development, Education, Human Resources, or another related field.
• 8-12 years’ experience in designing and delivering training programs.
• Familiarity with learning management systems (LMS) and e-learning platforms.
• Strong knowledge of training evaluation techniques and metrics.
• Excellent computer skills, including proficiency in Microsoft Office Suite.
• Strong leadership and management skills.
• Relevant certifications such as Certified Professional in Learning and Performance (CPLC), Associate Professional in Talent Development (APTD), Learning and Performance Institute Certifications (LPI), etc.
• The successful candidate is expected to work in one of our offices 3 days per week and also be available for travel as required.

Skills

• Must possess up-to-date knowledge of best practices in organization learning.
• Strong instructional and curriculum design skills.
• Excellent presentation skills.
• Ability to assess training needs and develop tailored programs.
• Excellent communication and interpersonal skills.
• Creative thinking and innovative approach to training.
• Adaptability and flexibility to meet changing business needs.
• Proficiency is designing effective learning experiences using various methodologies such as ADDIE and SAM.
• Understanding of current trends in L&D such as microlearning and gamification.