Director of Corporate Communications & Employee Engagement

Berkshire Hathaway GUARD Insurance Companies provide Property & Casualty insurance products and services through a nationwide network of independent agents/brokers. Our companies are all rated A+ “Superior” by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett’s Berkshire Hathaway group – one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be the leading small business insurance provider nationwide.

Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company’s success is grounded in our core values: accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career path!

BENEFITS

We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all. You’ll be surprised by all we have to offer!

o Competitive compensation

o Healthcare benefits package that begins on first day of employment

o 401K retirement plan with company match and profit sharing

o Generous paid vacation and sick time

o Hybrid work schedule (three days in the office, two days from home)

o Work/life balance schedule – no nights or weekends/closed for all major holidays

o Longevity awards (every 5 years of employment receive a generous monetary award to be used toward a vacation)

o Tuition reimbursement after six months of employment

o Numerous opportunities for continued training and career advancement

o And much more!

Responsibilities:

• Support the Marketing/Communications team by serving as primary liaison with Human Resources to promote and enhance the company’s award-winning culture
• Oversee the content and resources made available to employees through our intranet portal “IntraGUARD Zone”
• Support the company’s mission, vision, values, and guiding principles through an enhanced internal communication strategy
• Support employee recruitment efforts through externally magnifying GUARD as an attractive employer brand using a range of tactics across social media platforms, including Glassdoor, and other relevant tactics
• Work closely with Human Resources to develop and execute programs, events, and activities that enhance employee engagement and overall well-being across all offices and with remote employees
• Oversee reputation management strategy, work to improve/secure favorable company ratings from Google Reviews, BBB, Indeed, and coordinate appropriate responses to complaints and media inquiries
• Work closely with the Marketing Team and HR to organize internal meetings, training sessions, and events including our annual off-site Summit and Holiday Party
• Work closely with the Marketing Team to create a repository of employee testimonials (including videos) in support of our culture, mission, vision, and values
• Create tools to maintain brand identity internally and offer easy access to resources for interdisciplinary compliance
• Assist with enhancing corporate sustainability strategy
• Assist with enhancing philanthropic strategy/community involvement with multiple US field offices as well as remote employees
• Work closely with brand ambassadors at field offices to extend company culture
• Create, own and implement a media relations strategy, both proactive and reactive, to support our objectives

• Bachelor’s degree in Marketing, Communications, Human Resources, or related field
• At least five years of experience with employee engagement and/or communication/media
  relations strategies
• Skilled in Microsoft Office Suite, Word, Excel, PowerPoint
• Excellent writing and communication skills
• Highly creative
• Demonstrated leadership qualities
• Willingness to travel periodically to field offices countrywide
• Familiarity with Adobe Creative Suite and WordPress a plus
• Experience with event planning and project management a plus
• Understanding of the insurance industry a plus