IT Infrastructure Engineer

Good things are happening at Berkshire Hathaway GUARD Insurance Companies. We provide Property & Casualty insurance products and services through a nationwide network of independent agents and brokers. Our companies are all rated A+ “Superior” by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett’s Berkshire Hathaway group – one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be a leading small business insurance provider nationwide.

Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company’s success is grounded in our core values:  accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career path!

Benefits:

We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all. You’ll be surprised by all we have to offer!

• Competitive compensation
• Healthcare benefits package that begins on first day of employment
• 401K retirement plan with company match
• Enjoy generous paid time off to support your work-life balance plus 9 ½ paid holidays
• Up to 6 weeks of parental and bonding leave
• Hybrid work schedule (3 days in the office, 2 days from home)
• Longevity awards (every 5 years of employment, receive a generous monetary award to be used toward a vacation)
• Tuition reimbursement after 6 months of employment
• Numerous opportunities for continued training and career advancement
• And much more!

As an IT Infrastructure Engineer on our Technology Services Team, you will play a key role in the design, planning, and execution of projects related to GUARD's server, storage, backup, and virtualization environments in the cloud.  An ideal candidate should be able to understand and implement public cloud IaaS, PaaS, and SaaS solutions, as well as analyze and resolve complex issues related to these areas. Monitor system performance and capacity and provide proactive remediation. Provide cloud services estimates and identify trends and opportunities for process and technology advancements to critical Infrastructure. Act as a technical escalation point for team members. We are seeking an Infrastructure Engineer to work out of one of these locations: Corporate Office in Wilkes-Barre, PA, Philadelphia, PA, Parsippany, NJ, Chicago, IL, Alpharetta, GA, or Dallas-Fort Worth, TX.

Responsibilities:

• Lead and participate in Azure cloud infrastructure projects.
• Design and implement infrastructure technical solutions that exhibit high levels of performance, security and scalability, while keeping any risks/impacts to the business in mind.
• Develop and implement complex cloud environments, focusing on infrastructure as code (IaC) using tools like Terraform, Pulumi, ARM templates, BluePrint.
• Experience with Azure DevOps or Github Actions.
• Create, manage, and understand Azure resources such as app gateways, load balancers, storage accounts, Azure Files, app services, NSGs, virtual desktops/pools, backup/polices, Site Recovery, Azure Backup, etc.
• Deliver technical leadership in the engineering and architecture of GUARD's server, storage, and cloud infrastructure.
• Guide IT Administrators to ensure proper execution of project designs and ongoing conformity to policy.
• Ensures infrastructure meets compliance and security standards through audits and tools like Azure Policy.
• Ensures disaster recovery / backup solutions are operational, maintained and meeting the business needs.
• Ability to diagnose and resolve cloud infrastructure related problems.
• Document systems, processes, and/or procedures.
• Ability to respond to and investigate security alerts.
• Track industry trends and maintain knowledge of new technologies to better serve the enterprises architecture needs.
• Demonstrated experience in balancing multiple priorities and managing a variety of projects with strong attention to detail.
• Ability to mentor and knowledge share as needed to team members and peers.
• Availability after hours for critical systems maintenance\issues.
• Participation in On-Call rotation.

Salary Range

$70,000.00-$120,000.00 USD 

The successful candidate is expected to work in one of our offices 3 days per week and also be available for travel as required.

The annual base salary range posted represents a broad range of salaries around the U.S. and is subject to many factors including but not limited to credentials, education, experience, geographic location, job responsibilities, performance, skills and/or training.

• 5+ years of public cloud (Azure) engineering experience.
• Solid understanding and experience with Infrastructure as Code.
• Primary focus on security across all areas of responsibility.
• Deep understanding of Active Directory, DNS, DHCP, and Windows Server 2016-2022.
• Experience with Entra ID, Defender for Cloud, and compliance.
• Hands on administrative experience with SIEM technologies
• Knowledge of networking and an understanding of traffic flow, subnets, TCP/UDP, and IP communication.
• Familiarity with cloud backup and disaster recovery methodologies.
• IT service delivery mindset with a friendly and positive attitude.
• Excellent communication skills with an ability to articulate complex information in an easy to understand manner.