Complex Liability Adjuster

Good things are happening at Berkshire Hathaway GUARD Insurance Companies. We provide Property & Casualty insurance products and services through a nationwide network of independent agents and brokers. Our companies are all rated A+ “Superior” by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett’s Berkshire Hathaway group – one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be a leading small business insurance provider nationwide.

Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company’s success is grounded in our core values:  accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career path!

Benefits:

We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all. You’ll be surprised by all we have to offer!

• Competitive compensation
• Healthcare benefits package that begins on first day of employment
• 401K retirement plan with company match
• Enjoy generous paid time off to support your work-life balance plus 9 ½ paid holidays
• Up to 6 weeks of parental and bonding leave
• Hybrid work schedule (3 days in the office, 2 days from home)
• Longevity awards (every 5 years of employment, receive a generous monetary award to be used toward a vacation)
• Tuition reimbursement after 6 months of employment
• Numerous opportunities for continued training and career advancement
• And much more!

Responsibilities: Leverage your JD expertise and become a Liability Adjuster! As an integral part of the Claims unit, the Liability Adjuster is responsible for conducting office investigations and adjusting Commercial General Liability claims. The Adjuster is also responsible for, but not limited to:

• Investigating losses and identifying coverage issues: Conduct thorough investigations to determine the extent of liability and coverage.
• Obtaining and reviewing evidence, reports, and medical records: Collect and analyze relevant documents to support claim decisions.
• Establishing damages and reserves: Assess the financial impact of claims and set appropriate reserves.
• Processing payments: Ensure timely and accurate payment of claims.
• Taking statements from insureds, claimants, and witnesses: Conduct interviews to gather detailed information about the incident.
• Managing claims that are in litigation: Oversee and coordinate the handling of claims that have entered the litigation process, ensuring all legal and procedural requirements are met.

Preferred Qualifications:

• Juris Doctor (JD) degree – Limited experience necessary with a strong interest in insurance law and liability claims.
• Licensing: Active TX All Lines License, or willingness to obtain at company’s expense.
• Excellent written and verbal communication skills: Ability to clearly articulate findings and decisions.
• Strong organizational and computer skills: Proficiency in managing multiple tasks and using relevant software.
• Excellent time management skills with the ability to prioritize tasks effectively: Ability to manage workload efficiently and meet deadlines.
• Attention to detail: Ensure accuracy in all aspects of claim handling.
• Analytical skills: Ability to interpret complex information and make sound decisions.
• Interpersonal skills: Ability to interact professionally with attorneys, clients, claimants, and colleagues.

Additional Information:

• Training and Development: Comprehensive training will be provided to help you transition into the role and develop your skills.
• Career Growth: Opportunities for advancement within the company based on performance and experience.
• Work Environment: Collaborative and supportive team environment with a focus on continuous improvement.