Trucking Claims Specialist

Good things are happening at Berkshire Hathaway GUARD Insurance Companies. We provide Property & Casualty insurance products and services through a nationwide network of independent agents and brokers. Our companies are all rated A+ “Superior” by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett’s Berkshire Hathaway group – one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be a leading small business insurance provider nationwide.

Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company’s success is grounded in our core values:  accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career path!

Benefits:

We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all. You’ll be surprised by all we have to offer!

• Competitive compensation
• Healthcare benefits package that begins on first day of employment
• 401K retirement plan with company match
• Enjoy generous paid time off to support your work-life balance plus 9 ½ paid holidays
• Up to 6 weeks of parental and bonding leave
• Hybrid work schedule (3 days in the office, 2 days from home)
• Longevity awards (every 5 years of employment, receive a generous monetary award to be used toward a vacation)
• Tuition reimbursement after 6 months of employment
• Numerous opportunities for continued training and career advancement
• And much more!

The Trucking Specialist is responsible for investigating and resolving commercial auto liability and physical damage claims with a focus on trucking exposures. The Adjuster is also responsible for, but not limited to: 

• Analyze and interpret policy language to verify coverage, establish timely and adequate reserves, and consult with coverage counsel on complex or nuanced issues.
• Manage a caseload of moderate to high complexity and exposure, developing and executing sound claim resolution strategies in accordance with company guidelines.
• Communicate effectively with insureds, claimants, attorneys, body shops, and law enforcement to gather critical information and move claims toward resolution.
• Partner with defense counsel and external vendors to coordinate litigation strategy, pursue subrogation opportunities, and support recovery efforts.
• Ensure all claims are handled efficiently, accurately, and in a customer-focused manner while meeting service and regulatory standards.
• Participate in routine file reviews, team meetings, and ongoing training to support continuous learning and improvement.

• Minimum of 3 years of experience handling commercial auto or trucking claims, with preference for bodily injury and/or cargo exposure experience.
• Solid understanding of trucking operations, FMCSA/DOT regulations, and multi-jurisdictional claims practices.
• Proven ability to analyze, negotiate, and resolve claims effectively while managing competing priorities.
• Possession of applicable state adjuster licenses.
• Juris Doctor (JD) preferred, otherwise a Bachelor's degree or equivalent work experience in insurance, risk management, or a related field is required.