Liability Claims Associate

Good things are happening at Berkshire Hathaway GUARD Insurance Companies. We provide Property & Casualty insurance products and services through a nationwide network of independent agents and brokers. Our companies are all rated A+ “Superior” by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett’s Berkshire Hathaway group – one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be a leading small business insurance provider nationwide.

Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company’s success is grounded in our core values:  accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career path!

Benefits:

We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all. You’ll be surprised by all we have to offer!

• Competitive compensation
• Healthcare benefits package that begins on first day of employment
• 401K retirement plan with company match
• Enjoy generous paid time off to support your work-life balance plus 9 ½ paid holidays
• Up to 6 weeks of parental and bonding leave
• Hybrid work schedule (3 days in the office, 2 days from home)
• Longevity awards (every 5 years of employment, receive a generous monetary award to be used toward a vacation)
• Tuition reimbursement after 6 months of employment
• Numerous opportunities for continued training and career advancement
• And much more!

The Liability Claims Associate is responsible for conducting office investigations and adjusting commercial general liability claims. The Claims Associate is also responsible for, but not limited to: 

• Investigating losses and identifying coverage issues
• Obtaining and reviewing evidence, reports, and medical records
• Taking statements from insureds, claimants, and witnesses
• Negotiate settlements with claimants and claimant’s attorneys
• Research state laws and medical terms
• This position requires daily contact with claimants and/or their attorneys, as well as routine contact with insureds and agents

Qualifications:

• Customer facing service experience (in-person or phone) is preferred, but not required

• Previous experience adjusting liability claims is preferred, but not required

• Bachelor’s degree preferred; High School Diploma/GED required

• Must successfully pass Adjuster licensing exam upon hire (then obtain & maintain any other adjuster licenses as required.) *Company covers the cost of the exam, study materials, and provides a week for self-study to prepare for the exam

• Excellent written and verbal communication skills

• Strong organizational and computer skills

• Excellent time management skills with the ability to prioritize

• The ability to make decisions independently and to multitask