Business Analyst

OVERVIEW

Berkshire Hathaway GUARD Insurance Companies provide Property & Casualty insurance products and services through a nationwide network of independent agents/brokers.  Our companies are all rated A+ “Superior” by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett’s Berkshire Hathaway group – one of the financially strongest organizations in the world!  Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country.  Our vision is to be the leading small business insurance provider nationwide.

Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company’s success is grounded in our core values:  accountability, service, integrity, empowerment, and diversity.  We are always in search of talented individuals to join our team and embark on an exciting career path!

BENEFITS

We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all.   You’ll be surprised by all we have to offer! 

• Competitive compensation
• Healthcare benefits package that begins on first day of employment
• 401K retirement plan with company match and profit sharing
• Generous paid vacation and sick time
• Hybrid work schedule (three days in the office, two days from home)
• Work/life balance schedule – no nights or weekends/closed for all major holidays
• Longevity awards (every 5 years of employment receive a generous monetary award to be used toward a vacation)
• Tuition reimbursement after six months of employment
• Numerous opportunities for continued training and career advancement
• And much more!

We are seeking a detail-oriented and strategic Business Analyst to join our team. The ideal candidate will play a key role in bridging the gap between business needs and technology solutions, driving data-informed decision-making, and supporting the successful delivery of projects across the organization.  This role will be pivotal in driving our platform's evolution, ensuring scalability, reliability, and performance.

RESPONSIBILITIES

• Collaborate with stakeholders to gather, analyze, and document business requirements, processes, and workflows.
• Translate business needs into functional specifications and user stories.
• Conduct gap analysis and identify areas for process improvement and optimization.
• Support project planning, execution, and delivery by working closely with cross-functional teams including IT, product, operations, and finance.
• Develop and maintain dashboards, reports, and KPIs to monitor business performance.
• Facilitate meetings, workshops, and presentations to communicate findings and recommendations.
• Assist in user acceptance testing (UAT) and ensure solutions meet business expectations.

Salary Range
$51,906.60 - $118,355.60

REQUIREMENTS

• Exceptional Communication (Oral, Written, and Presentation) skills amplified by a “Get it Done” attitude supported through the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment.
• High degree of organization, individual initiative, personal accountability and comfort in working in a high paced delivery environment and the ability to manage multiple competing priorities and deadlines effectively.
• Proactive, self-starter with the balance of technical knowledge and insurance business acumen is required.
• Established background in launching software or services in partnership with development teams and high degree of proficiency in prototyping, iterative development, understanding of Agile principles is a plus.
• Strong understanding of business process modeling, data analysis, and requirements gathering.