Property Management Manager

About us:

Good things are happening at Berkshire Hathaway GUARD Insurance Companies. We provide Property & Casualty insurance products and services through a nationwide network of independent agents and brokers. Our companies are all rated A+ “Superior” by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett’s Berkshire Hathaway group – one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be a leading small business insurance provider nationwide.

Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company’s success is grounded in our core values:  accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career path!

Benefits:

We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all. You’ll be surprised by all we have to offer!

• Competitive compensation
• Healthcare benefits package that begins on first day of employment
• 401K retirement plan with company match
• Enjoy generous paid time off to support your work-life balance plus 9 ½ paid holidays
• Up to 6 weeks of parental and bonding leave
• Hybrid work schedule (3 days in the office, 2 days from home)
• Longevity awards (every 5 years of employment, receive a generous monetary award to be used toward a vacation)
• Tuition reimbursement after 6 months of employment
• Numerous opportunities for continued training and career advancement
• And much more!

The Property Management Manager is responsible for prioritizing and overseeing the maintenance, safety, and operations of the property. This role involves managing building systems, coordinating renovations, ensuring compliance with safety regulations, and leading a team of maintenance staff, balancing hands-on involvement with strategic collaboration across vendors and internal departments.

Personnel Management:

• Schedule, organize, and assign daily tasks and preventive maintenance activities.
• Supervise and guide staff; assist in emergency planning and response.
• Lead hiring processes in coordination with HR, including interviews and onboarding.
• Conduct performance evaluations and provide ongoing training and communication.
• Promote a culture of openness and ensure policy adherence.

Property Maintenance & Renovation:

• Identify renovation needs and coordinate solutions with senior leadership.
• Determine project feasibility for internal handling; obtain and review contractor bids when needed.
• Maintain quality control and anticipate capital improvements.
• Oversee preventative maintenance programs for HVAC, electrical, plumbing, and structural systems.
• Ensure compliance with all building codes and regulations.

Safety & Regulatory Compliance:

• Partner with the Head of Security to manage fire safety, drills, and security systems.
• Implement and oversee recycling and hazardous material programs in compliance with state regulations.
• Coordinate safety and maintenance for satellite offices and field sites.
• Attend safety committee meetings and conduct regular building inspections.

Administrative Duties (Property Management & Security):

• Design and maintain AutoCAD plans and layouts for offices and GUARD complex buildings; manage space planning for relocations.
• Negotiate vendor contracts and update insurance certificates; maintain contract folders and policy manuals.
• Maintain current vendor listings and conduct pre-bid conferences for large projects.
• Prepare and administer construction contracts; monitor project schedules and inspect ongoing work for compliance.
• Oversee all activities in Property Management and Security departments alongside the Property Management Team Lead and Head of Security.
• Serve as backup to all security functions as needed.

General Duties:

• Provide guidance and support to team members as needed.
• Oversee inventory management and reduce administrative inefficiencies.
• Maintain accurate and up-to-date inspection and maintenance records.
• Perform additional duties as assigned.

• A bachelor’s degree or higher in a field related to Commercial Property Management or 7 to 10 years of hands-on experience in Commercial Property Management
• Proven supervisory experience and leadership capabilities
• Strong working knowledge of commercial building systems, including HVAC, electrical, plumbing, roofing, fire prevention, and security
• Proficiency with Microsoft Office Suite, particularly Outlook (Exchange), Excel, and Word
• Solid understanding of building codes, regulations, and compliance requirements
• Exceptional written and verbal communication skills
• Strong networking and relationship management skills, particularly with third-party vendors
• Demonstrated negotiation expertise, especially in handling commercial contracts and construction projects
• Experience in office space planning and reconfiguration, including coordination with furniture vendors
• Familiarity with AutoCAD is a significant plus
• Experience with surveillance and security access systems/software such as CCURE, Virtual Keypad, or similar platforms, with a focus on system management and oversight

Compensation Ranges:

$73,000 - $105,000 

The annual base salary range posted represents a broad range of salaries around the U.S. and is subject to many factors including but not limited to credentials, education, experience, geographic location, job responsibilities, performance, skills and/or training.