Workers' Compensation Claims Associate

Good things are happening at Berkshire Hathaway GUARD Insurance Companies. We provide Property & Casualty insurance products and services through a nationwide network of independent agents and brokers. Our companies are all rated A+ “Superior” by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett’s Berkshire Hathaway group – one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be a leading small business insurance provider nationwide.

Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company’s success is grounded in our core values:  accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career path!

Benefits:

We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all. You’ll be surprised by all we have to offer!

• Competitive compensation
• Healthcare benefits package that begins on first day of employment
• 401K retirement plan with company match
• Enjoy generous paid time off to support your work-life balance plus 9 ½ paid holidays
• Up to 6 weeks of parental and bonding leave
• Longevity awards (every 5 years of employment, receive a generous monetary award to be used toward a vacation)
• Tuition reimbursement after 6 months of employment
• Numerous opportunities for continued training and career advancement
• And much more!

As a Workers’ Compensation Claims Adjuster, you’ll play a key role in helping injured workers navigate their recovery and return to work. You’ll learn how to evaluate claims, coordinate care, and ensure timely benefit delivery, all while building a rewarding career in insurance.

Key Responsibilities:

• Learn to evaluate and determine the compensability of workers’ compensation claims in accordance with Arkansas laws and company policies.
• Support early return-to-work initiatives and ensure timely delivery of benefits.
• Communicate with employers, injured workers, and medical providers to facilitate claim resolution.
• Authorize and monitor medical treatment and coordinate care with providers.
• Maintain accurate documentation of all claim activity.

Qualifications:

• Must reside in Arkansas (required for jurisdictional claim handling).
• High school diploma or equivalent required; bachelor’s degree preferred.
• Strong communication and organizational skills.
• Comfortable with frequent phone communication and multitasking.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Ability to pass the adjuster licensing exam (we’ll support you through it!).
• Experience in customer service, healthcare, or administrative roles is a plus.