Manager of Business Analysts

OVERVIEW

Berkshire Hathaway GUARD Insurance Companies provide Property & Casualty insurance products and services through a nationwide network of independent agents/brokers.  Our companies are all rated A+ “Superior” by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett’s Berkshire Hathaway group – one of the financially strongest organizations in the world!  Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country.  Our vision is to be the leading small business insurance provider nationwide.

Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company’s success is grounded in our core values:  accountability, service, integrity, empowerment, and diversity.  We are always in search of talented individuals to join our team and embark on an exciting career path!

BENEFITS

We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all.   You’ll be surprised by all we have to offer! 

• Competitive compensation
• Healthcare benefits package that begins on first day of employment
• 401K retirement plan with company match and profit sharing
• Generous paid vacation and sick time
• Hybrid work schedule (three days in the office, two days from home)
• Work/life balance schedule – no nights or weekends/closed for all major holidays
• Longevity awards (every 5 years of employment receive a generous monetary award to be used toward a vacation)
• Tuition reimbursement after six months of employment
• Numerous opportunities for continued training and career advancement
• And much more!

We are looking for a dynamic professional to serve as both the Manager of Business Analysts and a Senior Business Analyst. This hybrid role combines strategic leadership with hands-on analysis, requiring someone who can lead a team while actively contributing to business analysis efforts. The ideal candidate will be a strong communicator, analytical thinker, and collaborative partner across business and technical teams.

Key Responsibilities:

Leadership Responsibilities:

• Lead, mentor, and develop a team of Business Analysts to ensure high performance and professional growth.
• Establish and maintain best practices, standards, and tools for business analysis across the technology organization.
• Ensure consistency and quality in the team’s output, including how user stories and acceptance criteria are written. 
• Drive continuous improvement in business analysis practices, tools, and methodology.

Individual Contributor Responsibilities:

• Conduct gap analysis and identify problems, opportunities and solutions.
• Support value stream planning, execution, and delivery by working closely with cross-functional teams including IT, product, operations, and finance.
• Facilitate meetings, workshops, and presentations to elicit requirements, communicate findings and gain align with the stakeholders.
• Translate business needs into user stories and tickets.
• Collaborate with product owners, developers, and QA teams to ensure successful implementation of solutions.
• Assist in user acceptance testing (UAT) and ensure solutions meet business expectations.

Salary Range
$77,762.70 - $180,082.10

The successful candidate is expected to work in one of our offices 3 days per week and also be available for travel as required.

The annual base salary range posted represents a broad range of salaries around the U.S. and is subject to many factors including but not limited to credentials, education, experience, geographic location, job responsibilities, performance, skills and/or training.

• 7+ years of experience in business analysis, with at least 2 years in a leadership role.
• Strong understanding of business processes, data analysis, and project management.
• Proficiency in business analysis tools (e.g., Azure DevOps, Power BI, Miro).
• Exceptional Communication (Oral, Written, and Presentation) skills amplified by a “Get it Done” attitude supported through the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment.
• High degree of organization, individual initiative, personal accountability and comfort in working in a high paced delivery environment and the ability to manage multiple competing priorities and deadlines effectively.
• Proactive, self-starter with the balance of technical knowledge and insurance business acumen is required.
• Established background in launching software or services in partnership with development teams and high degree of proficiency in prototyping, iterative development, understanding of Agile principles is required.
• Strong understanding of business process modeling, data analysis, and requirements gathering.

Applicants must be authorized to work in the U.S. without current or future sponsorship.