Good things are happening at Berkshire Hathaway GUARD Insurance Companies. We provide Property & Casualty insurance products and services through a nationwide network of independent agents and brokers. Our companies are all rated A+ “Superior” by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett’s Berkshire Hathaway group – one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be the leading small business insurance provider nationwide.
Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company’s success is grounded in our core values: accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career path!
Benefits:
We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all. You’ll be surprised by all we have to offer!
The Service Operations Representative position will support underwriting by handling real time endorsement requests from our partner agents through webchat contacts, ensuring customer satisfaction. Additionally, the individuals in this role will be responsible for handling underwriting operational workflow through our proprietary system. This role requires excellent communication and analytical skills, patience, and a customer-first mindset.
Salary Range:
40,000-55,000
The successful candidate is expected to work in the home office 3 days per week and also be available for travel as required.
The annual base salary range posted represents a broad range of salaries around the U.S. and is subject to many factors including but not limited to credentials, education, experience, geographic location, job responsibilities, performance, skills and/or training.
WORK ENVIRONMENT:
Job duties are performed onsite in an office or home office work environment. This position requires the employee to be available for the full duration of their scheduled shift. This position may require some travel to other locations for training opportunities. This position requires a reliable internet connection for working from a home office. The home office is required to be a space free from distractions and supportive of a confidential environment.
Work is generally performed in professional office environments. The individual in this position routinely uses standard office equipment (e.g. computers, phones, photocopiers, filing cabinets, fax machines, etc.) The noise level in these work environments is usually moderate.
While performing the duties of this job, the employee is regularly required to sit at a desk entering information into a computer and reading information presented on a computer monitor and on paper. The employee is required to have the ability to talk, hear and understand others in person, on the telephone, via video conferencing equipment, or a headset.
Software Powered by iCIMS
www.icims.com