Producer Relations Advisor

Good Things You Can Count On.

• Hybrid schedule: 2 days remote / 3 in‑office
• Predictable hours (no nights, weekends, or holidays)
• Competitive pay + generous PTO
• Medical, dental & vision starting day one
• 401(k), tuition reimbursement & longevity bonuses

• Once a new agency is appointed, a Producer Relations Advisor (PRA) is the first point of contacting a representative of GUARD to provide onboarding and orientation for new agency relationships.
• Provide in-depth knowledge and understanding of GUARD’S functioning as a carrier including navigational and content comprehension of Agency Service Center (ASC), the online platform in which agencies submit and service accounts.
• Ongoing marketing and procedural training and support for a rapidly growing independent agency base with the objective of meeting predetermined submission and premium goals.
• Continuously encouraging production from individual appointed agencies while monitoring the quality of business, monitoring hit ratio top review submitted/quoted/written accounts based upon the company appetite and product line.
• Partnering with field personnel to complete a “territorial team” with the objective of meeting territorial production goals which may vary pertaining to each individual territory assigned to a particular geographical location within the United States footprint.
• Managing their assigned territory utilizing IIS Dashboard including independently creating diaries for follow up and tasks pertaining to follow ups and outreach using both written and verbal communication with outreach.
• Responding to a wide range of agency problems, assisting in agency appointments, and providing ongoing training to new and existing agents, including broad-based webinars to small and large agency audiences